We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and bank transfers (where applicable).

We offer worldwide shipping. Shipping times and costs may vary depending on your location and the shipping method chosen at checkout.

*Please note, free shipping on orders over $100 does not apply to custom orders (tubes, poles, or rigging).

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.

We offer a 15-day return/exchange policy for unused and undamaged items. Please visit our Return Policy page for detailed instructions on initiating a return or exchange.

We do not accept returns on custom, made-to-order, or cut-to-length products such as carbon tubing, cordage, etc.

Yes, we offer international shipping to select countries. International shipping costs and delivery times may vary depending on the destination. Please get in touch with our customer support team for specific inquiries regarding international orders.

Please contact our retail team via our contact page. They can help you further in sourcing the specific product you're looking for.

You can reach our retail team via email at store@offshorespars.com or through our Contact Us page. We strive to respond to all inquiries within 48 hours, Monday through Friday, 9-5 Eastern Time. Please be mindful of the time difference if you're contacting us from a different country.

Custom-order products are subject to Offshore Acquisition LLC's general terms and conditions. Please contact us directly for a copy. For all other products, warranties are specific to the manufacturer; please refer to the original packaging for warranty details.

Please get in touch with our retail team at store@offshorespars.com if you're a reseller interested in reselling opportunities or for tax-exempt status.

Orders can typically be canceled or modified within a short timeframe after placement. Please get in touch with us immediately at store@offshorespars.com or by phone to request changes to your order.

No! There is no cut fee or minimum order for rope and cordage. If you don't see what you're looking for, we stock some remnant. Remnant is sold as is. Please note, all rope and cordage that is cut-to-order is final sale and cannot be returned.